Away Resorts UK Reviews

Away Resorts is a UK holiday park operator with over 20 parks across the country including locations like Scotland, Lincolnshire, Isle of Wight, North Wales, Hampshire & Dorset, Cornwall, Hayling Island & Essex. They specialize in holidays, ownership and creating wonderful memories. They offer a diverse range of lodges, caravans and exclusive holiday homes. Each of their locations are within areas of natural beauty, places of interest, national parks and beaches. They also offer last minute breaks, romantic getaways, and seasonal breaks at their UK holiday parks. They were founded in 2008 by Carl Castledine, Neil Ryder and Greg Lashley. They have a mission to show Great Britain just how great it really is. Each Away Resorts park makes the most of its unique and beautiful surroundings and has its own individual appeal. Many parks are jam-packed with fantastic facilities and great entertainment. They also provide a smaller offering with a base to explore the local area. They like to do things differently at Away Resorts, shaking up the industry. From any day arrivals to themed accommodation, they want to ensure that their customers can feel inspired, and leave with memorable moments. They also offer the luxury of owning your very own holiday home, where you can escape to the seaside or countryside, dine together, and bask in pure relaxation whenever you desire. They have a number of amazing holiday parks in the UK, inclusive of caravans, luxury lodges and holiday homes. You can find more information about them on their official website.

Awayresorts.co.uk is a popular holiday resort company. They offer a variety of services and accommodations. Some of the popular products and services include Holiday Park, Travel & Vacation Activities & Tours. They have a variety of accommodations such as the Exclusive Heartwood and Burst of Blue Lodge. The Exclusive Heartwood is known for its hot tub, however, some customers have reported issues with the jets. The Burst of Blue Lodge has been described as small and lacking a welcome pack. The company also offers services like arranging bookings and customer service. However, the quality of customer service seems to vary, with some customers praising the service team, while others have reported poor customer service. The company also has a policy of asking for reviews, both positive and negative, and they reply to 80% of negative reviews within a week. The company's contact information includes an email address and a phone number. The company is located in Hemel Hempstead, United Kingdom.

Away Resorts provides a secure method for payment. When you make a booking, any refunds payable under their terms and conditions will generally be returned using the same method of payment as that used for your original booking. Refunds take 7-10 working days to return to you once processed. To pay the balance for your caravan, you can log in to your account and navigate to the "Balance Payments" section. You will be able to view your outstanding balance and make a payment securely using the available payment options. At the moment, they do not offer automatic payment options for caravan balances. However, you can make regular payments manually through the website. Detailed information about park fees, including pitch fees, service charges, and any other applicable payments, can be found on the website. Park fees are typically due annually or on a specified schedule, as outlined in your agreement. Please note, the email you activate with must match the email on your owners account. If you are unsure what email address you have registered with them, please get in touch with your owner services directly.

To make a booking on awayresorts.co.uk, you can follow these steps:

1. Bookings can be requested online via their website, by telephone call to their Contact Centre, or in person at one of their Parks.
2. You can book your activities online or on the Away Resorts App up to three weeks prior to your arrival.
3. You will need to tell them the number of people for whom the booking is requested, their names (if they request them), and whether they are over or under the age of 18.
4. You can select your preferred date and time subject to availability.
5. Please note, extra activity or swimming slots may become available throughout your stay, so please do keep checking the App.
6. Guest Passes are required. Guest Passes give entry into their facilities and must be required when, and if you have booked an activity, table reservation or experience.
7. For private bookers at Tattershall Lakes, guest passes will be arranged by whoever you are booking with.
8. For all other parks, passes can be purchased at Guest Services.
9. Please also note that you MUST book your activities at least 30 minutes prior to your chosen activity.

Please remember to check the parks' opening times before your holiday to find out what will be available to you during your stay. They advise you try and make your activity bookings prior to your holiday to save disappointment.